Communication Plus d.o.o.

Established 2001.

CommPlus is a consulting and management company with a special focus on mass service operations. We work together with our clients to achieve success by making the most of our professional knowledge and expertise, as well as the established values of the client.

What you can achieve with us

-Increase your company's efficiency
-Develop an organizational structure that supports your growth and development
-Reduce operating costs
-Implement digital transformation across your company
-Silence the voices that say "we’ve always done it this way"
-Cut down on the number of emails you send daily

-Use online sales and customer service reports instead of numerous Excel spreadsheets
-Define key performance indicators (KPIs) to monitor your company’s performance

Always with the client in mind

Understanding your customer starts with seeing the world through their eyes.
It's impossible to meet client needs without shifting your perspective to theirs. That’s why we believe in staying close to the people who interact with your customers every day — your frontline employees.

We encourage constant, open communication across all levels of the organization to uncover real customer insights.
We listen, not just hear.

There’s only one thing we ask for...

Every change must be actively supported by management and ownership.
We apply a strictly top-down methodology — because meaningful transformation starts at the top.
No reform has ever succeeded when driven solely by frontline staff without the full backing of leadership.
Real change requires real commitment — from those who have the authority to shape the system.

how we work?

Step 1. We Listen to You

When you reach out to us for help, you already know what your biggest business challenge is.
Through careful analysis of your current situation and numerous interviews in direct contact with your frontline employees, we build a clear picture of your company.

Step 2. We Propose Solutions

We create unique, tailor-made solutions to help our clients operate more efficiently and achieve their development goals!
We don’t produce unnecessary paperwork — instead, we work closely with our clients to identify business processes and focus on the critical ones.

Step 3. We Work Together

Together with the client, we analyze the current state of business processes and work on reengineering and documenting them.
Any company aiming to improve its business results can easily become a CommPlus client.
We are capable of implementing significant changes in companies of all sizes — from multinational corporations to small businesses.

Step 4. We Digitalize

After all the steps, we once again work together with the client on implementing and monitoring the new way of working.
We start by digitalizing critical business processes, followed by all others — including the most complex ones.

For 7 years, we have been a partner of Bitrix Inc., adapting and customizing their solution to meet our clients’ needs. The software adapts to you, not the other way around.

Need time to be convinced?

In partnership with Bitrix24, we offer assistance in your digital transformation journey.
By clicking on DEMO, you can activate a 30-day free trial of the Bitrix24 demo version.

This is the best way to get to know all the features of this prestigious CRM software.
Of course, we are always here to provide you with support.

DEMO BITRIX24

Kontakt

Communication Plus doo

PIB: 101681947

bitrix24@commplus.rs

Dobropoljska 65, 11040 Beograd, Srbija

CRM form will load here

We don’t just provide a diagnosis — we share the risk with our clients.

digital transformation